1. How about the package ? Is it safe during the delivery ?

All  analyzers is packed by standard strong wooden carton with foam inside.

It is safe when shipping.

2. What is the delivery way ? How many days will the machine arrive us ?

We will ship the particle size analyzer by DHL,FedEx, UPS,etc (Door to Door Service), around 5 days to arrive.

Or by Air to your airport (Door to Airport Service ), around 3-7 days to arrive.

Or by Sea to the seaport,  Minium CBM requirement : 1 CBM, around 30days to arrive.

3. Do you provide the Warranty ? How about the after sales service ?

1 year warranty free for spare parts, Whole life technical support.

We have professional after sales team, if any question, assistant videos are also provided in after-sale service.

4, This machine is easy to use ? if I have no experience, I can also operate it well ?

Do you provide the user manual and operating videos to support us ?

Yes, our particle size analyzer is designed to use easily, computer control. Normally it will take you 2-3 hours to learn how to operate, if you are a technician, it will much faster to learn.

We will provide the English user manual for free , and the operation video is available.

5, If we come to your factory, if you will provide the free training ?

Yes, warmly welcome you to visit our factory, we will arrange the free training for you.

6. What is the payment way ?

We accept the payment terms: Bank transfer, Western union, Money gram, Paypal, etc.

If any question, you can send INQUIRY , or CHAT with us, we will be glad to service you !