We provide complete installation and operation manual in english for all the machines supplied by us.customer can install and operate machines using the same.If needed,we can send our technician for the installation of the machines a customer’s place on chargeable basis.Our expert technician can install the

machines and take the trial production as per the requirement of the customer.Our technician also train machine operators at the customer’s place to operate and troubleshoot all the problems so that later on they can manage everything easily without any problem.After the installation,customer can take help from us any time in any of the following manner:

1.By calling our technician to get telephonic advice.

2.By sending mail to us to get the solution by mail.

3.To chat live with our technician to get online help.

4.To invite our technician to visit customer’s place for troubleshooting,if needed.

Packaging Detail: Export standard package is suitable for long distance sea shipping.

Delivery Detail: 30-60 days after receiving T/T deposit.

1. Testing Machine before package;

2. Packaging: inside is covered in plastic film, outside is wooden case;

1. What's the pre-sale service of your company?

Related machines’s technical parameter will be supplied to customer.

1. According to customer’s factory size, factory layout can be provided in advance.

2. According to customer’s material cost, general formulation can be prepared well.

3. Special machine can be supplied as customer’s request.

4. Professional Advice about Market, machines, processing , materials, packing can be supplied.

5. Suggesting professional ship agent or helping book ship as customer request.

2. What's the after-sale service of your company?

1. Allocation chart as the buyer’s request will be supplied.

2. Operation manual will be supplied after shipment.

3. One year warrantee, life time maintenance with cost price.

4. Free easy broken spare parts will be sent with container .

5. First installation can be done by engineer.

6. Training workers in customer’s factory.

3. If machines wearing parts need changing, what should we do?

We can offer the wearing parts all the time, and offer video.

4. What's the payment terms if we want to buy the machines?

L/C, 100%T/T,T/T 30% down payment, 70% balance before delivery.

For any questions,pls feel free to tell me as soon as possible !!!