Background Protocol One is based in the heart of the IT industrial area of Jakarta''s Indonesia. Protocol One has been supplying companies with IT, communication and electronic products for over five years. Our friendly and experienced teams provide top quality customer service and support. Long established relationships with world class vendors enable Protocol One to provide products of Top Quality, Excellent Value and Latest Technology to our customers. Protocol One selectively engages with business partners that have a proven track record, innovative technology and market leadership. This strategy has enabled Protocol One to deliver products and services to meet our customers'' requirements and in many cases exceed their expectations. Top Brand Product Range Protocol One specialises in supplying IT equipment, Customised solutions, Communication products and Electronics from trustworthy manufacturers Our product range include: * Computer systems, components, workstations and peripherals * Printers and Scanners * Notebooks, servers, PDAs, consumables * Network solutions and software * Communication products including telephone systems, mobile phones, answering machines, fax machines, corded and cordless phones. * New range in digital still cameras, digital video cameras and accessories. * Multimedia Projector Systems * Plasma display panels, DVD players and recorders, TVs and VCRs * Hi-Fi Systems, portable MD and CD Players, Car Visuals and car CD Players * Microwaves, air-conditioners, vacuum cleaners, rice cookers and more * Entertainment System, Games Strategic Relationships with Manufacturers Protocol One has had a long-term strategic relationship with Manufacturer company. Protocol One strategic relationships with manufacturers and suppliers ensure our customers receive only top quality products and are given the best maintenance service and support. Protocol One becomes customers'' favourite one-stop-shop for IT, Telecommunication and Electronic needs. Major Sales Channels Protocol One key customers include channel businesses such as dealers, small business enterprises, direct accounts with corporate, education and government departments. Having multiple sales channels have lead to Protocol One success in the distribution of such a diverse range of products to the middle to upper level market. Service and Support Strong business relationships are important in an industry with so much competition. An account manager is assigned to each account to ensure the highest level of customer satisfaction. Protocol One''s on-road sales representatives build many bonds with loyal customers, following through with personalised after sales service. At Protocol One, the emphasis is on quality and service. All products must pass strict quality checks before being shipped to clients as Protocol One believes in looking after our customers, delivering only the highest quality goods with exceptional service.