Q1, When will you make shipment?

For standard box, usually will be sent from stock, you will receive them in 3-5 days after getting express way tracking code,for OEM, it will take 15-25 days after confirming pre-production sample.

Q2, What is the warranty of this model?

We provide 24 months warranty, if you experience manufacturer defects with it within the guarantee period, please contact your Sales Rep for after-sale support, if the problem is not able to be fixed there, we will offer free repair service.

Q3, What is your minimum order quantity?

1 pcs for the MOQ of our standard boxes, sample is acceptable too.

Q4, What payment methods do you accept?

We accept T/T, PayPal, Western Union, and Trade Assurance on Alibaba.

Q5, What you can do for my OEM /ODM orders?

Customize gift box and logo printing on Housing, firmware customization including booting image, Launcher UI, animation, add apps, default settings and so on. ODM like PCBA design, build a new mould etc, well experienced R&D team to support you!