Our Service
If you face any problems in future during the testing process we promise we will give you a reply within 48 hours and solution provide within 3 working days. We can offer operation video and English operation manual. We can provide video-conference.
1. Pre-service:
24 Hours online service for your consult.
Help choose the right model, and a series of service, person, advise.
1) More than 10 years manufacturer experience in test equipment and with strong research and development team.
2) Accepted of customization for all kinds of special specification products.
3) We value the inquiry sent to us timely, ensure quick and competitive offer.
2. After sale service:
1) We deal with your complaints within 24 hours and solution provide within 3 working days.
2) Training how to install the machine, training how to use the machine. We would offer operation video and English operation manual. We can provide video-con.
3) 1-year warranty service and all life maintenance; our engineers could go to your place for better service necessarily.
3. Commitment:
We will sign a letter of commitment while we sign the contract, which will improve your confidence in us.
4. Good Packaging:
All goods are covered with film and air bubble film before put them into the strong wooden case.