FQA Q: Where is your factory? A: We are located in Changzhou City which about 150km away from Shanghai. Q: What’s the quality control procedure? A:We have an experienced technical team to support and provide solutions to meet the project requirements of our clients. We are certified with ISO9001 quality management system. We are following a strict quality control procedure to ensure the product quality. Q: What is the warranty period? A: 24 hours timely response of mail and phone calls. The warranty period for non-artificial damage is 1 year after delivery of goods. Q: What is the payment term? A: Our regular payment term is: 30% TT in advance, 70% TT before shipment. Q: Does your price include freight? A: Our usual price is based on FOB Shangha. We can provide CIF quote upon request.