One-year warranty period for whole machine except of tubes and human factors etc, and 12-month of after-sale service from the date when you receive machine or 12 months when installation finished;
Consultant services for whole machine life, and 24 hours technical support by email;
UPS, English software, user manual and the installation & debugging by our experienced technicians.
Q: Where is your factory? How can I visit your factory?
A: Our factory is LiaoNing LiaoYang. We are warmly welcome you visit our Factory if you have a travel plan.
Q: How can I know your machine is designed for my product?
A: If you don't mind, you can send u sample and we test it on the machine. During that time, we will take video and clearer
picture for you. If chance, we can take video online and show u.
Q:Can your machine meet our need well?A:We will supply you a proposal as to your specific requirement, and each machine is customized to satisfy customer's need well.
Q:Are you a factory or a trading company?
A:We are the manufacturer, and have been in industry for more than ten years.
Q: How can I trust you for the first time business?
A: Please note our above business license and certificate. And if you don't trust us, then we can use Alibaba Trade Assurance service. it will protect your money during the whole stage of the transaction.
Q: How about the after service and guarantee period?
A: We make the guarantee time 12 months from the machine's arrival in buyer's facility and we have a professional team with an experienced technician to serve abroad and do the best after service to assure the machine whole life usage.
Q: How do we contact you?
A: Please leave a message and click "send" to send us an inquiry.
Please find the contact information our this page, so you can contact us through Email, WeChat, Skype, WhatsApp, QQ, Facebook, phone and etc.