Q:How could we confirm the details of the products?
A: we can discuss detaols by alibaba online trade manager ,wechat ,mail or whatspp ,skype.etc...
Q:Will you charge us for drafting if we have special requests?
A: the drafting drawing is free charge ,please fell free to contact us for any project.
Q: How long the warranty will be?
A: 3 Year warranty.
Q: How about the installation? And what if the machine not working well?
A: Yes, we will do that. There are two options:
a. We could appoint our engineer to your company to debug and repair, as for the cost of this trip such as
ticket, visa, accommodation and labor cost shall be on your side.
b. On-line service will be provided. If still under guarantee period, the necessary accessories and parts
will be provided free, but the transportation cost of it shall be on you side.
Q. What is your terms of packing?
A: Generally, we pack our goods in plywood case or carton package for small parts.
If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q. What is your terms of payment?
A: T/T in advance, 30% as deposit, and finish 70% balance payment before delivery.
We'll show you the photos of the products and packages before you pay the balance.
Q. What is your terms of delivery?
A: EXW, FOB, CIF, DDU.
Q. How about your delivery time?
A: Generally, it will take 3 to 4 weeks after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q.Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q: Can we become your distributor in our country?
A: Yes, we very welcome you! More details will be discussed if you are interested in being our agent.