Q.Can you do OEM or produce as our design?
A.Yes, we can make OEM and customized as per customer request
Q. Are you manufacture or trading company?
A. We are factory, we have our own design team and own workshop, with more than 11 year's OEM and customized experience.
Q. What's your MOQ?
A. Our MOQ is 1SET.
Q. What's the payment terms?
A. 30%T/T as advance payment, 70% before shipment, we also accept irrevocable L/C at sight, Western Uunion, Money Gram.
Q. What's your delivery time?
A. 10-15 days according to your Qty.
Q. Can you send the machine to my sea port?
A. Yes, we can, we accept FOB, C&F, CIF, CIP, both by sea and rail way. And our nearest port is GuangZhou.
Q. Do you provide installation&debugging service?
A. Yes, if single machine, we will send you the installation drawing and documents first, if you still have problems, we will
arrange our engineers go to your place for installation guiding. If production line, our engineer will go to your place do
installation & debugging for you directly.
Q. Do you provide after-sale service?
A. The warranty period is 2-3 year. If there’s any problem of the equipment not caused by reasonable operation in one year,we will help you solve it (If it is small problem like spare part is broken, we will send you freely; other small problem we will guide you to solve it by phone or e-mail; If the problem cannot be solved by guiding,we will arrange technician come to your place to mend it after confirmation)