Q: What is the difference of 1000w,1500w,2000w and 3000w machine?
A: The higher the power, the deeper the welding depth. Higher power machine can weld thick metals.
Please tell us your product material, max welding thickness, welding position, we will recommend you suitable machine accordingly.
Q: What is the guarantee period?
A: Generally, the fiber laser welder warranty is two year, warranty period can be extend by discussion. We provide free broken parts within guarantee period. After warranty period, we still provide you free service, and we charge broken parts cost and shipping cost only.
Q: How to use the machine?
A: Operation video and manual book will be sent to you after we get your order. If you still confused about the machine operation, we provide video call training online also, teach you how to use the machine step by step.
Q: How can I do if machine goes wrong?
A: Please take some photos and videos to show us the machine problem, we will solve your machine problem within 24 hours.
Q: What is your terms of payment?
A: 50% T/T in advance, the balance be collected before shipment. Also, you can order in Alibaba and pay in credit card.
Q: How long is your delivery time?
A: When the order is confirmed, 3 working days for the small order, 10-15 days for the bulk order.
Q: Why choose your company?
A: TIPTOPLASER is a professional laser machine manufacturer in Shenzhen, China. We are able to provide you quality machine ,professional service and technical support quickly. we won't let you down if you choose us!