Presale Service

We assist customers in well understand the product information like features, functions and applications and so on. As for the detailed procuring information or drawings, our professionals will first conduct a careful examination and then recommend the most suitable machines or devise proper schemes for customers.

Service during the Sale

1. We are manned with professional salesman and technicians to provide the information, technical support and the optimal solutions with high cost performance.

2. Based on the specific requirements of customers and the lead time, we will formulate a rigorous operation process. Through the close cooperation of Commodity Department, Sale Department, Technical Department and the Ocean Shipping Department, we are devoted to timely supplying customers with superior machines.

3. Generally, certain quantity of quick-wear parts will be delivered with the goods. The delivery deadline depends on the specific order, which is usually within 1 to 3 months.

After-sale Service

1. One year warranty is provided.

2. Customers can send photos and samples for our confirmation once the parts are damaged within the one year warranty. If the parts are not damaged by misoperation, we will reply to customers within 48 hours and provide free parts of replacement. Besides, for the parts of commission and beyond the warranty, we only charge for the basic costs of parts.

3. We regulary follow up the service condition of products, and timely analyze and copy with the feedbacks. As for the disputes, we will figure out effective actions to reach mutual satisfaction.

Foshan Punch Automation Equipment Co., Ltd started high-speed hydraulic punching machine since 2008.

Punch Automation has many years of experience in automation & semi-automation hydraulic punching machines, which all can fast and accurate punching of any shape hole (square, rectangular, round and H type etc.) in square or rectangular tube/ flat/ angle steel. The range of our products are widely used for various applications in different industries (electric tower cross arm, utility pole cross arm, elevator bracket, air conditioning bracket, zinc steel guardrail and angle steel shelf,  etc.)

Welcome to contact us to get more information.

FAQ