First pass yield and online reject ratio of our products

First pass yield 95%  |  reject ratio 2000PPM

Test items of reliability experiment

Thermal shock test, clad layer and solder resisting adhesive force, solder resisting hardness, solder resisting and solvent resistance, solderability, warpage, thickness of cladding material and coating (including cooper thickness, thickness of lead and tin, thickness of nickel, solder resisting), slicing experiment, stripping strength of wire, thickness of nickel coating
External parts as per customers' requirements:adhesive strength, fire resistance and insulation resistance .

Development and design process

As our company carries out processing and production as per the documents and materials supplied by clients, the quality system does not include "design and development".

Delivery capacity

Home delivery service, S. F. Express, DHL, UPS, FEDEX and other modes of express delivery; Full-time order managerial staff shall be in charge of following up the order and feedback.

Provide prompt supply as well as process and emergency measures of goods not arrived;

The business order shall be handled within two hours and the engineering shall be handled within 8 hours.

Training

Induction training, qualification training, on-the-job training, and the training in the annual training plan and training related to foreign affairs

Service commitment

• Quick response within two hours;
• Standard communication in Chinese and English;
• CAMDocuments can be handled by the CAM Department within 24 hours;
• Highly experienced technical engineer;
• Express delivery no greater than 1m2 can be delivered within one to three days;
• Express delivery in small quantities (5m²) can be delivered within three to seven days;
• Express delivery in medium quantities (5-20m²) can be delivered within 7 to 10 days;
• The monthly delivery capacity is up to 8,000 varieties and in an area of 50,000 square meters;
• Before production, DPM inspection can be conducted through preliminary inspection on project and suggestion on product optimization will be made with specific purpose;
• The product and production have passed the authentication of DNV authoritative institution and re-inspection shall be conducted regularly;
• Electric performance test and AOI test shall be conducted on all the products;
• High voltage test, thermal shock test, reliability testing and insulation resistance can be carried out.
Various reliability tests to ensure intrinsic quality of products
• Home delivery service by professional Express and local service personnel;
• The delivery time is highly reliable in order to stably support the customers' development process and market delivery and to assist the customers in seizing the market.

Quality policy

Meticulous production, strict control;
Quality-focused speed; supply highly reliable products;
Constantly improve and upgrade quality, technical and service level to meet the growing demands of customers;

Quality objective
 
Civil products

Customer satisfaction >95%
Comprehensive percent of pass>95%
Accurate delivery rate>95%
Complaint rate <1.0%

Quality objective

Customer satisfaction >95%
Comprehensive percent of pass>95%
Accurate delivery rate>95%
Complaint rate <0.5%

Corporate spirit

Masculine aggressive, strong integrity and courage