1. Over 10 years' production and research experiences in high quality natural ingredients;

2. Have our own factory; the quality can be controlled very strictly;

3. Free sample (10-20g or enough to detection) and Unconditional assume response;

4. 100% Natural product, without any synthetic ingredient;

5. Manufacturer direct supply, provide OEM, R&D service;

6. Customer first, provide best quality and service;

• Delivery Time: Around 3-5 workdays after your payment.

• Package: In fiber-drums with two-plastic bags inside.

• Net Weight: 25kgs/Drum / Gross Weight: 28kgs/Drum

• Drum Size & Volume: I.D.42cm × H52cm, 0.08 m³/ Drum

• Storage: Stored in dry and cool place, keep away from strong light and heat.

• Shelf Life: Two years when properly stored.

• DHL Express, FEDEX and EMS for quantity less than 50KG, usually called as DDU service;

• Sea shipping for quantity over 500KG; and air shipping is available for 50KG above;

• For high value products, please select air shipping and Fedex express for safe;

• Please confirm if you can make the clearance when goods reach your customs before placing an order, for buyers from Mexico, Turkey, Italy, Romania,Russia, and other remote area.

Q1: How to confirm the Product Quality before placing orders?

a. Offering you our products specification standard (tested by HPLC, UV, GC and TLC etc.) The independent third party lab such as SGS, PONY etc. could be introduced.

b. Free samples could be sent to check the product quality before ordering.

c. If you have special requirement on the product, we may customize it according to your requirement until to your approval.

Q2: Samples & MOQ Issue

a. We could provide some free samples, but the shipping cost should be on the customers’ account. You can either pay the shipping cost or arrange a courier to collect the samples.

b. For the high value product, our MOQ starts from 1g and generally starts from 10g.

For other low value product, our MOQ starts from 1kg.

Q3: How to place order and make payment?

a. Proforma invoice will be sent against your Purchase order or simple email confirmation;

b. You can order from Alibaba website;

b. We can accept payment by T/T, Western Union, Escrow, Paypal, L/C.

Q4: Are there any Assurance?

a. We are the 3rd year golden supplier with Alibaba, which could be trusted.

b. we provide the Trade Assurance Service .

Q5: How about the Packing and Delivery? 

a. Normal Packing: 1kg/Aluminum foil bag with Carton outside;

                                 25kg/Fiber drum with double PE bags inside;

b. Sample Transit could be FedEx,EMS, UPS, and TNT etc. courier. Formal orders could be delivered by air or sea.

c. Transit Time: 

    Samples: please expect 5-7 days by FedEx,EMS, UPS,TNT.

    Formal Orders: please allow 5-8 days by Air, 20-35 days by Sea.

Q6: Our return service policy

We offer an unconditional, full money back guarantee. If you are not 100% satisfied with our products, return all goods back (in good conditions) to us within 60 days and we will fully refund your money. No questions asked.