1. The seller will be responsible for the installation,debugging,and production, they need to ensure it can reach the economic plan goal within planning period and offer the spare parts in time.

2. The technical training of personnel concerned: the seller will be responsible for the training on the spot of operation technical backbone from buyer. The personnel of buyer will master the related operation and repair skills after being trained. They can adjust the technical craft and deal with the fault in time.

3. We promise , after receiving the notice of quality problem from buyer, we will reply within 12 hours for common problem, and will reply within 24 hours for the important problems and will appoint the specially-assigned person to settle the problem with customer. We will offer the spare parts with discount price and faster time.

4. We promise that we will offer the lifelong tracking service. 

1.how long it will take to get the quotation?
we usually give reply within 24hours after getting your inquiry.If you are urgent to get the quotation,please  tell us by email,then we can reply you as the first priority.
2.can you make paper making machine design for us?
yes,we have professional team with rich experience of paper making machine design .you only need to tell us your open land dimension,we will make your future paper making machine design.
3.how about your machine quality,we are worry about the quality
PINGAN is a mature brand in china,has manufacuturing experience of different kinds of paper machines.We strictly manufacture and manage according to IOS900 System in 2004.and can match all the CE standard or more strict standard.our paper machine is running well in more than 20 countries.
4.your machine price is high,is there any discount?
we always provide high quality paper machines,we are paying more attention on oversea market,because of communication time after sales,and also it need very long time to send new parts.our paper machines have 
enough quality standard to make sure the machine can work more than the real warranty period.our marketing style is quality=price and price=quality,the price will be acceptable for our clients and durable for our machines.anyhow,when we will negotiate the price with each other during our meeting in factory.and get a good satisfaction.
5.how we visit your factory and what will be the procedure?
our company located in zhengzhou city,henan province,if you take plane,it will need about 2 hours from guangzhou city,1.5hours from shanghai city and 1 hour from beijing city.we will pick you up from airport as well as the train station.we will take you to see our machine running in our chinese clients' paper mill.welcome you and your team to visit us at any time!