Delivery time and Payment

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1.    Shipping Methods:

• DHL /UPS /FEDEX:
  3-4 days to Europe, North America,Oceania, Asia.
  4-7days to Africa, South America, Middle east.
• Air shipping : 
   To U.S. or Europe 1-3days, To Japan, Korea, Singapore, 
   Australia 1-2days,  To Middle East 2-4 days.
• Sea shipping:
  To Japan,Korea,Singapore 4-7days, To Asia 7-10 days, To South American 25-30days ,
  To Europe 18-25 days , To Africa 30 days,To Australia 12-18days, To Middle East
  10-18days. More 2-3 days for report custom before on the board.

2.   Lead time: 
      Sample: 1-2 days,
      Bulk: 3-5 days (100pcs),5-7 days(100-500pcs),10-15 days(over 500pcs)

3.   Payment:
      TT or Western Union or L/C at sight

Quality Control

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1.  Certifications:
     ISO9001:2008, CE, FCC, ROHS, CCC

2.  Staff:
     12 QC employees with more 6 years' experience will guarrantee our products quality before goods are sent out.20 engineers develop continously many hot products according to different market.

3.  Material: 
     Print machanism imported from Japan and Bluetooth module imported from USA are with high reliability and long life.

Warranty  

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1.  Main products
Thermal Printer, Printer head, Barcode scanner, Cash box

2.  Application: 
POS system. Taxi receipt. Kitchen receipt. Restaurant receipt. Computer receipt.  Instrument test receipt. Coffee shop. Supper Market. Chain store. Etc.

3.  Warranty and Services:
Provide ODM or OEM services, if purchased from ZJ, conforms to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one (1) year (12 months) from the date of original purchase. For warranty service, you must provide proof of the date of original purchase.. Should your ZJ printer prove defective during the warranty period, please call the ZJ Connection at (0086) 755-36956449 or webmaster(a) for warranty repair instructions and return authorization. A ZJ service technician will provide telephone or email diagnostic service to determine whether the printer requires service. If service is needed, ZJ will, at its option, exchange the spare parts without charge for parts or labor. If ZJ authorizes an exchange for the defective unit, ZJ will ship a replacement spare parts to you with your next order, and the broken printer or spare parts don’t need to be sent back to ZJ company.