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     Q1     Are you a factory or trading company?

              We are a sales team directly responsible to our factory.

     Q2     Where is your factory located? How can I visit?

              Our factory is located in Changzhou, Jiangsu Province, China.

              It takes no more than 1.5 hour by train or car from Shanghai International Airport to our factory.

      Q3    How can I get some samples?

              It would be our honor to offer you free samples for quality test and specification.

      Q4   How does your factory do regarding quality control?

             Quality is our top priority. ChannelTag always puts great amount of effort on quality control from the very beginning to the very point of sale. Our factory has gained ISO9001,CE,FCC,RoHS,SGS and many other certifications.

      Q5   What is your after-sale service?

              We offer 100% guarantee on our product and agree 1:1 replace defective products.

      Q6  When will you make the delivery?

             We can make the delivery within 3-7 working days according to your order.

For those do not familiar with EAS industry yet:

What is Retail Loss Prevention?

Retail loss prevention, also known as asset protection, is focused investigations that include shoplifting, embezzlement, check and credit card fraud for example. The derived Loss Prevention program or approach should yield one or more methods to reduce the overall amount of losses, or shrinkage, of merchandise. Depending on the size of the retail store, Loss Prevention Agents or Officers are hired to constantly evaluate and mange the department.

What is Shrinkage?

In financial accounting the terms inventory shrinkage is the loss of products between point of manufacture from the supplier and point of sale at the retail store.

What is Electronic Article Surveillance?

Also referred to as EAS, Electronic Article Surveillance is a means to prevent shoplifting from retail stores by using modern technology. For example merchandise commonly protected are books, DVD’s, and apparel by affixing security tags or RF labels to the merchandise. When the customer pays for the items at the Point of Sale, the cashier will deactivate the RF label or remove the security tag.

What are EAS Magnetic Systems?

Low cost, small size security tag strips made of metals, or amorphous metal, used to protect items such as books. The security tag can be deactivated when checking out a book and then reactivated upon returning the book to the library in this example.

What are Acousto-magnetic systems?

Magnetic security tags made of two strips of metal, a strip of magnetostrictive, ferromagnetic amorphous metal and a strip of a magnetically semi-hard metallic strip. The strips are activated when magnetized and deactivated when demagnetized. The EAS detectors for these types of tags emit periodic tonal bursts at about 58 kHz causing the magnetic strips to vibrate and depending on the change on the magnetization will cause the EAS detection system or antennas to detect the change and sound an alarm.

What are Radio-frequency systems?

Security tags that are tuned circuits consisting of an inductor and a capacitor. These security tags operate at a commonly used frequency of 8.2MHz. Deactivation of these security labels or security tags is achieved by detuning the circuit or partially destroying the capacitor by using a strong electromagnetic field.

What are hard tags?

Hard tags are reusable security tags and must be removed at the Point-of-Sale. Once deactivated and removed they are saved for future application to merchandise, and then reactivated.

How to contact us?