Packing:

Our kitchen equipment are packed by carton or wooden frame packing, without fumigation.

Shipping:  

Q1: Are you a trading company or factory?
A1: We are a kitchen equipment factory in Guangzhou for 10 years.

Q2: What's the MOQ of your products? Can I have a sample order?
A2: There is no MOQ,we welcome all customers from all over the world to use or sell our products. Sample orders welcomed to test the quality.

Q3: How is the quality of the products?
A3: All the equipment are equipped with high quality spare parts to ensure the whole quality, safe,stable and pretty.

Q4: How to proceed if I want to print my own logo?
A4: First,please offer your logo design drawing and the position of the logo,next we will make a sample, then sample picture or send sample to you for confirmation, finally we will go ahead for mass production.

Q5: How about your packaging? Can you offer OEM packaging?
A5: Carton packing or wooden frame packing without fumigation. Yes, OEM packing also welcomed.

Q6: What's the lead time?
A6: For samples is 3~7 days,mass production time is 10~30 days(depends on your quantity).

Q7: How about your after sales-service?

A7: 1.Warranty: six months.

2.Maintenance policy: If there is defective in warranty, please collect them together and send pictures to us,we will offer technical supports and spare parts according to the condition, and to discuss how to bear the cost(freight).