Questions

Answers

what is the MOQ?

1*40HQ usually

what is the delivery time

within 45days for first order, 35 days for repeat orders.

what is the payment terms?

1.T/T: 30% as deposit, balance before shipment

2.L/C:100% L/C irrevercable at sight

3.Negotiable

What is the gurantee of your products?

We offer 2 years for the whole unit and 3 years for main parts. We can send the parts free on condition that there is any breakdown with convincing evidence

what is the packing of the products?

Strong export carton

Can you do our brand?

Yes, we can.

what is the material of the logo

As customer's requirement

Which kind of voltage and frequeency is available

220V/50HZ& 110V/60Hz 220V/60HZare available, OR others as customer's requirement.

Can you do our country's plug?

Yes,we can

Can you make the printing artworks(such as user manual/packing/rating label) in our language?

Yes we can.

Can you offer CKD/SKD for your products?

Yes, we can do CKD/SKD.

Can we order samples?

Yes, Sample is available

how about your after-sales service?

In general,we will provide 1% spare parts for free together with your bulk products and according to our experience ,they are enough for you.