1/ How will machine package?------Working size of 1325 with four spindles, when package, dont need dismantle, will packed with EPE foam and plastic film, external packing use export standard wood box. If delivery via LCL, sometimes shipping agency will put other supplier's goods on wood box, then we'll add square tube on the top of wood box, in case of machine's damge. If machine size more than 1325, such as 1530, 2030 etc, due to container has limited of width, then we'll choose dismantle machine gantry or two side's motor, but dont worry, we'll take video for helping you install it. We often produce machine similar as this type, we'll try our best to help you avoide trouble and easy to install.
2/ What can the machine do?
------This kind of machine with multi-spindles, high efficiency, save time, could process at same time. It's suitable for advertising and woodwoking industry, most of materials, like wood, MDF, acrylic, aluminum, foam, PVC, plastic etc, all could be processed.
Machine's configurations and design could be customized. Optional parts like auto tool changer, oscillating knife, CCD camera, oil mist cooling system, water tank etc, all could be changed according to what you want. Just tell us your requirement.
3/ After machine arrived, if I dont know how to assemble and use, how can I do?
------Except specific machine, usually be installed already, you just need connect some wires, and some extra parts such as water pump, vacuum pump etc(if your machine has). About specific machine, such as 4th axis cnc, when we dismantle at our factory, we'll take video for you, and our design team also will make 360° video, for showing machine how to dismantle and assemble, then you'll know how you can do it. We also provide online and Tel help, usually if our customer meet some problem, we'll bulid a talking group via Whatsapp, Skype or Wechat with our designer, technical person, seller together, could solve problem quickly.
4/ If my parts are broken, how can I do?
------Whole machine has one year warranty. If some parts are broken, you can take a video for us, we'll help you check the
problem, if cannot be solved, we'll send new one for you for replacement. If you buy our machine, about spare machine parts, we also give you an agent price.