About us
Acha was established in 2001 in Bangkok (Thailand) by a mixed western management team with the aim of providing our clients with premium Body Jewelry products at a fair price and in combination with an excellent customer service. Now after 10 years of delivering high quality products to our customer in over 50 countries we have become one of the industries leaders.
Acha production team is committed to deliver the highest quality products by following strict quality control procedures and working in close cooperation with our development team to continuously improve our products further. Their primary goal is to ensure that customer only receive Body Jewelry products which can live up to the expectation of even the most demanding customer.
Acha sales team is committed to deliver a premium and competent customer service to all their customer. We speak English. French, German, Spanish and our aim is to build long time partnerships with our customer by offering the highest quality body jewelry in the market and showing them the added value of having a personalized service by their account manager who will assist and guide with their technical expertise to ensure that you get the maximum value for you money. Therefore at Acha we guarantee that each order you place with us is handled in a personalized way by your account manager since we believe that even the best available online shopping system cannot replace the care you will get from a dedicated account manager caring to deliver your order to you.
Below are our key strength
+ Competent and friendly customer service who fluently speak English, French, German, Spanish.
+ Orders are ready to ship within 24-48 hours.
+ Complete range of all Basic piercing + Bestseller which are always in stock.
+ 30 Day money back Guarantee + free insurance for all shipment.
+ We ship to every country in the world, mostly using FedEx, UPS or EMS.
FedEx and UPS usually deliver the jewelry direct to your store, they do all the custom clearance process for you.
+ It is easy to pay, since we accept PayPal, credit cards, Bank Transfer, Western Union, and Money gram.
+ We can send you images of the jewelry you purchase from us without the "achadirect.com" watermark on the pictures.
+ We manufacture piercing jewelry, sterling silver jewelry and 14kt gold jewelry in our own factory. We follow a strict quality control procedure to make sure we manufacture and export the highest quality jewelry.
+ We have been open since 2001, specializing in body piercing jewelry, non piercing fake jewelry, sterling silver and 14kt gold nose rings, and sterling silver earrings. You are welcome to visit our showroom in Bangkok, Thailand.
In order to contact us, please send us your inquiry here. We have sales who Speak English, French German and Spanish, but our friendly and knowledgeable sales representatives will also try to reply your emails in Russian, Portuguese. Italian. Dutch, Spanish,
Insurance & Returns Policy
+Guaranteed delivery: We cover all orders against damage or loss, free of charge. If your package fails to arrive, or is damaged in transit, we will reship replacements for the lost and/or damaged items, at no additional cost.
Depending on our stock, we reserve the decision to reship your items, substitute them, or refund the cost of your purchase.
Note: This guarantee does not apply in case of a problem with Customs in your country.
+ 30 Day Money Back Guarantee: Acha Co., ltd. ensures perfect customer satisfaction. If the delivered merchandise do not meet your quality requirements, you may contact us with 30 days of the delivery date in order to get a Return Authorization Number. After the goods are returned to us, we will refund the cost of your purchase.
Returns will not be accepted without the Return Authorization Number.
How to find us?
Bavornives Pranakorn 37 Tanao Road, Bangkok, 10200 02-629 5267
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