Q1. Do you make lights by order?
A: Our main bussiness are lighting customization for hotel, restaurant, church,villa,wedding etc.,
almost all the indoor lightingyou need can be got from us BRILLIANT,there is no need to search other suppliers.
you can choose our style or provide your owndesign for us to custom make.
If you have no idea how to select,please talk to our sales consultant.
Q2. What is your delivery time and payment terms?
A: For stock lights about 3~5days, mass production 20~25 days. Payment:T/T,Western Union,Money Gram,Paypal,Credit Card.
Q3. How do you ship goods and how long does it take?
A: For small quantity,ship by DHL, FedEx,TNT,It takes 4-7days.
For mass quantity,ship by sea.different countries differenttime ,plscontact our sales for details.
Q4: How long do you guarantee for products?
A: 5 years warranty.
Q5: If there is something damaged or missing when I get goods.what can I do?
A: Pls contact your sales,and send her/him picture proof,once confirmed,we will send replacement to you for free.
Q6: How to assemble the goods?
A. We will provide related instruction to guide,you also can hire an electricial in local to help.
Besides,we can send our staffto,site if required.
Q7. How much import tax do I have to pay?
A:Different countries have different policy,please consult local custom for details,what we can help is to lower goods
value .so you do not need to pay that much.