Q1: Are you a manufacturer ?
Yes, We are a professional manufacturer of machine, with more than 15 years oversea trading experience.
Q2: Can your machine be customized?
Yes, almost all of our products can be customized. Q3: How about your package?
Our machines are well wrapped by plastic film to be water proof first, then loading and fixing in a plywood case. If by FCL(full container loading) we might use the wooden case.
Q4: How do you ship the finished products?
By Sea, By Plane, By courier, TNT ,DHL , FedEx , UPS Etc.
Q5: What's the delivery time?
Within 15-35 days after get the payment.
Q6: What is your after sale service?
Any questions will be responded within 24 hours by email, Skype, call or Whatsapp/Wechat. In addition, we have professional engineer available for overseas service...
Q7: If the machines spare parts broken,where can I get ?
We will give you the spare parts which is vulnerable, and some critical parts like gear box our quality is good, in case it broken within one year ,we will sent you for free.