Answer 1: This 2-in-1 hand warmer and power bank features an internal heating element that provides warmth. Temperature adjustment is achieved through the product's internal control system. You can use the temperature control button on the product to select the desired temperature, typically adjustable between 40-60 degrees, catering to different heating needs.
Question 2: What is the battery capacity of this power bank?
Answer 2: This power bank has a 10,000mAh battery capacity, providing ample power to charge your smartphone, tablet, and other mobile devices.
Question 3: We're interested in customizing the product. Can it be tailored to our specific requirements?
Answer 3: Certainly, as a factory, we offer customization services to meet your specific needs. You can collaborate with our team to discuss personalized requirements for product appearance, features, packaging, and more to ensure that the product aligns with your brand and market positioning.
Question 4: How safe is this product?
Answer 4: Safety is our top priority. We adhere to international battery safety standards and incorporate multiple protection mechanisms to ensure the product's safe use. These mechanisms include overcharge protection, over-discharge protection, short-circuit protection, and temperature control, among others, to mitigate potential risks.
Question 5: Does this product comply with any international certification standards?
Answer 5: We are committed to ensuring the product's compliance and can pursue international certifications based on your requirements, such as CE ROHS FCC,UKCAPSE,UL2056 and others, to ensure legal sales and use in various markets.
Question 6: What is the after-sales support for this product?
Answer 6: We provide comprehensive after-sales support, including warranty policies and technical assistance. If you encounter any issues while using the product, you can contact our customer service team for help and support. Additionally, we offer spare parts and repair services to ensure the product's longevity.