Q: How can I trust your stable depature date and cargo safty? A: Chenmaotrans has contract with railway booking platform, sea carrier and air carrier for space
Q: What is the price of your service?
A: The exact price list can be offered when the details of your requirement confirmed.
Q: How can I pay you and when shall I pay you?
A:You can pay us by bank transfer (T/T),Western union,Paypal etc ,Commonly, you need to pay us before out bound, monthly payment can be talked as well, if our cooperation is big.
Q: How to start shipment with Chenmaotrans?
A:1. contacts your suppliers to arrange picking up or loading-
2.Chenmaotrans arrange customs clearance and send your goods on board
3.Chenmaotrans issues invoice and copy of AWB or B/L for payment
4.Chenmaotrans releases the cargo once all payment arrives
5.weekly report to update your cargo situation
Q: Can we have one small order to try?
A: Yes, accepted. No MOQ limit.
Q: My supplier has no right to export. Can you help me export the goods?
A: Yes, we can. We can buy the export license, do the customs declaration and ship the goods out to you.
Q: Can you help me inspect our products, and put our logo on carton and product?
A: Yes, we can help do that upon your request.
Q: Can you let our product and package appeared as our own company information?
A: Yes, we can help do that
Q: Can you consolidate our several factories small cargoes into one big shipment in your warehouse?
A: Yes, we offer this kind service
Q: Can I track my shipment ?
A:Yes, no matter ship it by sea or air or small parcel or railway etc,we will provide tracking number to you after shipment departed.
Q:Can we sign a contract?
A:Yes, both parties will sign a long-term cooperation contract through friendly negotiation on the principle of equality and mutual benefit. After confirming the cooperation...
Q:Can I get payment terms?
A:We have a variety of payment methods to choose from. We can provide any payment terms acceptable to both parties, and signed a peace treaty herbs and confidentiality agreement...
Q:Why are the shipping rates so volatile?
A:The primary is market demand. Another factor is fuel, or what is called the Bunker Fuel factor. Another factor is when the Carrier has increases in costs such as...
Q:What does a freight forwarder actually do?
A:The forwarder advises and assists clients on how to move goods most efficiently from one destination to another. A forwarder’s extensive knowledge of documentation requirements...
Q:Does Chenmaotrans provide small parcel shipping?
A:Yes, Chenmaotrans carry of all your small parcel shipments all over the world,order from your online store and connect to our small parcel...