FAQ

Q: Whats the max weight a mechanism can hold?

A: It can load 250-300KG.

Q: Is it possible to provide the customized designs service?

A: Sure, customized designs are really welcome. But the quantity should reach 30 sets for every item.

Q: How durable these products/mechanism are? Whats your warranty on mechanisms?

A: 100,000 times tested by SGS. Our warranty is 1 year for total set, 5 years for hardware.

Q: What is your time of making samples?

A: We usually take 20 days to make the samples.

Q: How to get a sample?

A: Sample order is acceptable. Please contact with us and make sure what kind of sample do  you need.

Q: What is your delivery time?

A: The time of delivery is four weeks after we receive the deposit and confirm the drawing. 

Q: What is the shipping port?

A: We ship the goods via Guangzhou, Nansha,Shenzhen port.

Q: What are your payment terms?

A: We accept 30% T/T in advance, 70% in the period of shipment.