1.Is your company a trading company or a factory?
Direct Manufacturer

2.How long does the warranty?
Our warranty is in all the life, and 1 year for mechanical parts and six months for electrical parts for free.
3.Which payment terms are available?
T/T, L/C, West union.
4. How we install the products?
1.we could send installation video for free
2.Our engineer could go to your country for installation.
5. How we know your quality worth the money?
Seeing is believing, welcome to have a field visit to our factory and check by yourself whether the quality is what you are looking for. Also welcome you come to check the quality before delivery.
6.Whether your product can be designed according to our requirement?
Yes, Dinis has own design team,so the products such as color, size, capacity,shape etc can be design as your need.
7. Whether you can help us to send products to our country?
Yes, we have cooperate forwarder, they will choose the most benefit shipping company for you, at least you can compare. Thus, we will make insurance for your for free.

8.How long will it takes to deliver goods from china to my country?

Delivery in 7-15 days after payment amount ,As for the time different port is different. Generally speaking it’s about one month by sea,3-7 workdays by air.

9. Whether you can provide certificate which our government need for customs clearance ?
Yes, ISO9001, CE, CCVO, SONCAP etc. We all can provide to you if you need.