FAQ

 

Frequently asked questions when purchasing products

 

Q:How old is your company? How many years of production experience do you have?

A: Our factory was established in 1994 and has 27 years of factory production experience

 

Q:How many years' experience do you have in export trade?

A:We have been engaged in self-export trade for more than 20 years

 

Q:What's your lead time?

A: For the equipment in stock, we usually deliver the goods within 7 days after payment

For equipment not in stock, 1 ordinary machine takes 7 working days

For one or more containers, it will take about 30 working days

 

Q:How long is the warranty?

A:The warranty period of products sold overseas shall be within 15 months from the date of leaving the factory; During the warranty period, if the product or its parts are faulty or damaged, if it is a product design defect, production quality, parts quality problem, our company provides damaged parts free of charge during the warranty period, but the failure or damage caused by human error, operation error is excluded, vulnerable parts are excluded;

 

Q:What are your terms of payment?

A: 100% t/T before shipment, signed l/C or paid through Alibaba Credit guarantee Trade.