Q:How can I know your price?

A:The price is based on buyer's specific requirement, so please provide below information to help us quote exact price to you.

Such as Shop drawing / window schedule to show the window dimensions, quantity and type; 

Q:What is the standard size of your windows and doors?
A:Our product is CUSTOMER MADE. We always manufacture windows and doors according to buyer's dimensions.

Q:What is your delivery time?
A: 38 days after deposit and drawing confirmed

Q:What is your standard color for aluminum frames?
A:Powder coating (Frost black and Sliver grey)

Q:What is your payment terms?
A:Normally, 30% - 50% of total amount by T/T as deposit and balance before delivery. Irrevocable L/C at sight is also acceptable.

Q:Will we need to install the glass (onsite glazed) or do your windows come with the glass installed?
A:We will install glass at factory based on windows/doors dimension to make sure they can be safe during transportation and if easy for our buyer to install the whole windows/doors. 

Q:What is your warranty ? What do we do in case of problems?
A:10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.

Q:What kind of service will you provide?
A:We are able to provide the engineering as well as supervising service to guide installation our windows and doors.

Q:Are your products Certificated?grill design iron balcony window
A:Yes, our products meet Australian standard and CSA and florida dade approval 

Q:Is there price difference between powder coating and anodizing ?
A: No

Or you can click it to send inquiry