Pre-sale Service                                               After-sale Service 

A: Inquiry and consulting support                       A: English manuel and video instruction 

B: Sample testing support.                                 B: Your technians can get trained in my factory

C: Invoice and Contract confirmation.                C: Engineers available for overseas if necessary

 

1.Q: What information should i let you know if i want to get a quotation?

A: Detailed size of your finished products in Max and Min?

B: Paper thickness in GSM

C: Some photos of your finished products

2.Q: Are you a manufacturer?

A: Yes we have been manufacturing such machines over 20 years and also we are a professional exporter. 

3.Q: What about the payment term?

A: Mostly 30%T/T in advanced, 60% when machine is finished after inspection and last 10% against copy of shipping documents..

4.Q: What is the warranty?

A: Two year warranty after sales (During the warranty period, we respond for free parts dispachment and the buyer is only required to cover the courier express once the machine has any problems. However we do not respond for the consumables and parts broken by mistakingly operation)

5.Q: What is your aftersale service?

A: Any questions will be responded within 24 hours by email, skype, phone call or Whatsapp/Wechat (+86-18258286679). In addtion, we have professional engineer available for overseas service..

6.Q:What is the delivery time?

A: Mostly it takes 10 to 30 workdays after receiving the deposit and confirming the drawing or samples as required.

 

YOU ARE WELCOME TO CONTACT US ANYTIME AVAILABLE. 

Mobile/Whatsapp/Wechat: +86-18258286679    

Email: utecs@ , utecsinter@ , danielsuer@

Skype: danielsuer

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