1. Furniture industries: cabinet doors, wooden doors, solid woods, plates, antique furniture, doors, windows, desks and chairs.

1. Are you a manufacturer or a trading company?

    We are a manufacturer and have our own factory. So the quality can be guaranteed. After - sales problems can be more timely and easier to solve.

2. If machine has any problem after I ordered it, how could I do?
    Free parts send to you in machine warranty period if machine have any problem. Free after-sales service life for machine, please feel free contact us if your machine have any problem. We will provide 24-hour telephone and online service support.

3. Does U-MAY have maintenance manual and operation manual?
    Each cnc machine leaving the factory will be along with related series or model the English instructions including maintenance manual and operation manual. Attached documentations may also include cnc controller instruction, parts instruction you bought(like rotary, oil cooler)

4. What's the package?
    We have 3 layers package. For the outside, we adopt wood craft case. In the middle, the machine is covered by foam, to protect the machine from shaking. For the inside layer, the machine is covered by thickening plastic bag for waterproof.

Warranty: 12 months

If the parts are damaged during the warranty period, we will replace the new parts for you free of charge.

1). Before service: We will try to know more about your demands, including the max working size, main processing materials and the thickness, so we will offer you suit machine.

2). Service of training: The English manual and operating video will be sent to customers with the machine together, it will help customer how to operate the machine, it there is any question about the operation, we will have the professional technician to help them how to operate by online, until the customer can use it freely.

 Shandong U-May CNC Technology Co., Ltd. provides one-stop service, including design, installation, training, commissioning, maintenance and consulting. We pursue people oriented management tenet providing staff with a broad development platform, and constantly improving the company evaluation system, incentive mechanism and training system. We always emphasize on research and development. Adhering to the spirit of innovation, we will never stop to develop our own brand and new products. Your satisfaction is always what we pursue.  With the expanded market, we sincerely hope to cooperate with customers from all over the world. All parts of the machine can be upgraded or changed. Please tell us your material and size. We will customize the most suitable machine for you