A. Warranty:
1. All machines sold by Remax Machinary Technology are warranted for one year;
2. Under normal use and with regular maintenance, if the machine has broken down, we will be able to provide you free replacement parts or repair your machine for free;
3. After warranty period of your machine, you could buy spare parts with cost price;
4. Our assistance will always be offered to you as soon as possible and at a reasonable price after the guarantee of your machine, do not hesitate to contact us for more information.
B. Technical Support:
1. We are currently developing an online customer service system. You will have technical support by phone, email or MSN / Skype 24/24
2. A CNC Machine Operator's Manual and an Operation Video Disc (CD) in English version will be offered with the machine.
3. Remax Machinery Technology has a technical support network serviced by specialized technicians. This technical assistance network is supported by a team of professionals with a long experience in this field and who are available for technical assistance services abroad.
C. After-sales service:
1. The machine is fully assembled and properly adjusted before shipping.
2. You can use the machine immediately.
3. You will be able to get free operation tips of our machine in the factory.
4. You will also get advice, technical support and assistance by email / fax / telephone.

A. This is the first time I use this type of machine, is it easy to use?
There is an operator's manual of machine tools in English that show how to use the machine. If you still have questions, contact us by email / skype / phone, our sales manager is online at any time.
B. If some problems happen after I receive it, what can I do for it?
During the warranty period, we will send you spare parts for free in the event of a breakdown.
C. MOQ
The minimum order quantity is one set machine. The more you order, the cheaper it will be!
D. How can I buy this machine online? (Very easy and flexible!)
1. Find out this product online.
2. Negotiate and confirm the final price, transport, payment methods and other conditions of sale.
3. Send us your proforma invoice and confirm your order.
4. Pay according to the proforma invoice method.
5. We prepare your order according to the proforma invoice after the confirmation of your complete payment. And we assure you 100% quality control before shipping.
6. We send your order by air or by ship.
E. Ten good reasons to choose us!
1. We are professional manufacturer
2. Free Technical Advice
3. More than 5 years of manufacturing and production of machine tools
4. More than 50 countries and regions served
5. Save your cost by purchasing directly from our factory
6. All our machines are certified CE, ISO, SGS, BV
7. One year warranty for machine and spindle
8. Online technicians
9. 24/24, 7/7 on-line support service
10. Fast delivery, save time