Q:I got the Artcam software to work. I actually use another design program Fusion 360 or sketchup.
A:Ok, For the Artcam software sent to you, because some customers don`t have drawing software
themselves,we give it for free.If you have drawing software, you can also use it, as long as the drawing
software can generate G code.
Q:What is the correct procedure to get my files to operate on the CNC ?
A:After you finish the drawing in the software, generate G code, export it to the U disk, then insert the
U disk into the handle,find and open the file in the handle to operate the machine.
Q:I don't how to use machine.
A:Don't worry friend, we will send you the English manual and teaching video, you can learn from it, if
you still have problem, our engineer can video teach you or go to your country training you.
Q: For the water cooling spindle and air cooling spindle, I don’t know how to choose it.
A: For the 2 spindles, if you mainly process metal and stone, choose water cooling spindle is best; you
mainly process wood, acrylic etc non-metal materials, choose air cooling spindle is better.
Q:Can you make sample for me? I want to see how the machine works.
A: Yes we can, you send sample picture or provide STL format files to us is ok.
Q: What kind of tools can I choose? Can I buy more from you.
A: We will provide one box tools for you with the machine. If you want more, you can buy from us.
Q: How to connect the machine to the computer?
A: Different control systems have different connection methods, we will guide you and provide manual.