Q: Are all of your gearheads reversible?

A: Yes.

Q: What is the delivery time of sample?

A: One week or two, if you choose from our regular specifications. It takes 3 weeks or more if it is not regular specifications.

Q: What is the delivery time of mass production?

A: Normally one month. It may take longer time if it is a very big quantity or other special situation.

Q: Do you accept small quantity?

A: Yes, it is only available for samples, we do not accept small order.

Q: Do you have motors in stock?

A: No, not always. All motors are made with orders and with custom specifications. But sometimes we got some specific models in stock if you want products in stock, just ask our team for more information.

Q: Do you offer OEM/ODM service?

A: Yes, we do.

Q: How to make payment?

A: a) PayPal for samples. We prefer PayPal for a small amount of money.

b) T/T for orders. Regular payment terms: 50% deposit, balance before shipment/balance against shipping documents.

Q: How to deliver?

A: a) For samples and total gross weight less than 100KG, we recommend DHL Express. It is very fast and safe and we can get a very low discount from DHL.

b) We go with FOB/CIF/CFR/DAP terms if shipment by sea and by air.