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Q:Are you a trading company or a manufacturer?
A: We are manufacturer with our own factory,located in Shenzhen,Guangdong.

Q:Where can I get the quotation?
A: We will reply within 8 hours of receiving your inquiry or messages.

Q:What is your MOQ?
A: 1 set.

Q:Can you send samples for free?
A: Smart lock does not support free sample delivery for the time being.But we accept 1 set sample order.You can check our design,process,quality and functions.

Q:How about your lead time?
A: The sample lead time is about 3-5 days after receiving the payment.

Q:What is the delivery time for mass production?
A: 500 sets usually delivered within 20~25 days. Other quantity needs to discuss with both sides.

Q:What are your payment terms?
A: We accept payment via Alibaba,Alipay,Western Union,T/T .

Q:What trade terms can you accept?

A:We accept EXW,FOB,CIF,DAP etc..

Q:Which is the nearest port to you?

A:Our factory located in Shenzhen,normally we load goods at Yantian port / Shekou port.