Q: What happens after I place my order?
A: We process orders when we receive them, and orders will be handled same day. If an item is out of stock, we’ll have it
drop-shipped from the manufacturer. Although we do our best to ensure speedy delivery of our diesel parts, we encourage customers to call or email us after placing their order to verify any shipping preferences or stipulations they might have.
Q: I need some help working on diesel engine. Can your site offer any help?
A: Our website has a wealth of educational material, including videos, a knowledge base for converting most trucks to diesel power, and much more. We also employ operators to assist our customers over the phone or over chat on our website. We are looking forward to helping you!
Q: Are you traders or factory?
A: We have 20years experience working with spare parts, and Delux has mature selected system of good suppliers, to enhance the our customers’ production line.
Q: How do you control the quality of your products?
A: We will collect samples before producing a large number of products. We have a professional QC to test the quality of the samples and mass production. If you need samples, we can send it to you.
Q: Can I ask for one sample before placing orders?
A: Yes. But usually, you need to pay courier costs and sample charges.
Q: What is your term of delivery?
A: We accept FOB, CNF, CIF, etc, the nearest port is Shanghai or Ningbo.
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Business Type: Other
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