Q1.Are you factory or trading company? We are a factory
Q2.What is your principle for the samples?
We do not provide free sample.
Q3.Which payment can be acceptable?
We could accept the payment by T/T、Paypal etc
Q4.How about your delivery me?
Generally, it will take 7to 15 working days after receiving your payment.Depend on the quantity.
Q5.Service
We could provide Online instruction;Real-time support by call or voice-chat During warranty time,we can send product accessories when you need for free. Technical guidance is free and ready forever
Q6.Training
Your technicians can come to our factory for training,SCIENTZ engineers can go your place for local support(insta llation、training、debugging、maintenance); Products can be customized according to your requirements;OEM service available with customers' brand
Our products provide one-year warranty service, within the warranty period, you can consult our customer service number if you have any questions.