FAQ:

 

1. Q: What is the warranty of your agricultural machines?

   A: 1 year guarantee for whole machine ( except quick-wear parts ), engine and gear box.

 

2. Q: Are there any optional parts for your combine harvesters ?

   A: Yes, optional parts such as rubber track size, grain tank and type of grain unloading.

 

3. Q: How long is your delivery time ?

   A: Normally it takes 15-20 days to deliver after your deposit receipt or L/C at sight.

 

4. Q: How many harvesters can be loaded in one container ?

   A:  (1) 20 Feet Container loads:

 

For combine harvester:

 

5 sets 4LZ-0.5; 8 sets 4LZ-0.8; 1 set 4LZ-1.2; 1 set 4LZ-3.0; 1 set 4LZ-4.0/4.5

 

For Power Tiller: 18 sets GN12; 20 sets M80

 

For Rice Transplant: 4 sets WSTP60; 6 sets WSTP40

 

For Spare Parts: 15-18 tons

 

(2) 40 High Cube Container Loads:

 

For Combine Harvester:

 

11 sets 4LZ-0.5; 20 sets 4 LZ-0.8; 4 sets 4LZ-1.2; 4 sets 4LZ-2.2; 3 sets 4LZ-3.0; 3 sets 4LZ-4.0/4.5

 

For Power Tiller: 40 sets GN12; 50 sets M80

 

For Rice Transplant: 24 sets WSTP40; 18 sets WSTP60

 

For Spare Parts: 30-35 tons

 

5. Q: What is the payment term ?

   A: Irrevocable L/C at sight or 30% T/T in advance and balance against B/L copy.

 

6. Q: What is the after-sales service ?

   A: Every year we send our engineer and after-service people to local market to assist our sales agent for staff training, marketing, advertising, maintaining and repairing the machine during the harvesting season.

 

7. Q: Is OEM or ODM service acceptable ?

   A: OEM service is no problem, if you have any special requirements about the machines, please kindly inform us, our engineering department will study and offer you the suitable solution.