FAQ

Q1:If I do not like the design and color, can you change it?
A: Sure, we have designing team and modify the color and design until they meet your satisfaction and produce according to the designed style

Q2: What is your delivery time?

A: It is based on the quantity your order. But normally, our production time is 7-15 working days.

Q3. What's your payment term ?

A: Our normal payment term is 30% as deposit, balance before loading by T/T. For large order, we could discuss. 

Q4: Does your products has any certifcate ?

A: Yes, our products comply with EU standard. We have CCC, SGS, ISO certificate.

Q5:  What’s the warranty for the outdoor playground?

A: Usually we would note the warranty for 1year. While the life expectancy could be longer time under good maintenance. 

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