Q1.What’s your advantage? Why we choose you?
1)Great production capacity Sustainable Supply . According to customer requirements, we support the customized include package.
2)We use 100% new materials and the best production process, in consequence our defective rate is lower than 0.01%.
Q2.What’s the Payment?
A:T/T would be better with quick transfer and few bank fees. LC could also be accept, but the procedure is complex and the fee is high. You can also use Western Union and Paypal.
Q3.Are you a factory or trading company?
A:We are a professional manufacturer. We are warmly welcome clients from worldwide to visit our factory and cooperate with us.
Q4. What about the package?
A:We should try our best to meet your request. If not request, we would use regular and general package that according with the customs' requirements to do.
Q5. What about the transportation and the delivery date?
A: Normally we use shipment Express/ Air Shipping/ Sea Shipping to the goods. We will make it delivery quickly between 10-15 workdays once accepting the flull payment and order detail.
Q6. How to handle orders less than the minimum order size?
A: In case of the order quantity lower than the MOQ required. We will consider it as the sample order. Regarding the cost
evaluation purpose, the sample order will not follow the regular price policy.
Under the quality, it's too low to find a balance between the product cost and the freight. We would like to offer you a mount of free samples but you bear the cost of the freight. And if you are satisfied with the product, we can refund the freight in the formal order.
Q7.How can I get some samples?
A:We are honored to offer you samples. New clients are expected to pay for the courier cost, the samples are free for you, this charge will be deducted from the payment for formal order.You can provide your A/C like DHL or you can call courier to pick up from our office.