1. Q: Are you a manufacturer?
A: Yes, we are a manufacturer with strict quality control and in time delivery.

2.Q: Where is your factory located? How can I visit there?
A: Our factory is located in Zhengzhou City, Henan Province, China, about 1-hour bus ride from Xinzheng Airport. All our clients, from home or abroad, are warmly welcome to visit us!

3.Q: How can I get some samples?
A: We are honored to offer you samples. Free samples but only freight to be paid by you within 5 days you will get.

4.Q: How does your factory do regarding quality control?
A: "Quality is a priority. we are always attach great importance to quality controlling from the very beginning to the very end.Our factory has gained ISO authentication.

5. Q: Do you accept OEM/ODM?
A: Yes, we provide OEM/ODM service as per your requirements and the MOQ for customization is usually 100000 pcs.

6. Q: What payment method do you accept?
A: We accept payment by T/T, Western Union and Paypal(for sample).

7. Q: What is your warranty period?
A: We accept customer or agent for inspecting the site in our factory or inspecting all finished goods before shipment by our QC and also prepare some replacements.

8. Q: What is the Lead time?
A: Within 3-5 working days for sample order, 2-4 weeks for batch order based on the quantity.