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What's your business type? We are more than 20 years manufacturer specialize in high-end paper box. | Can I customize the product with our logo? Yes, all our packaging products can be cutomized with your details, like structure, size, processing, logo and artwork.etc. | If I puchase the bottle/jar from other supplier in china, can you ship the packaging box to them? Yes, we can ship your packagings to them or they can ship the inside product | |
How to confirm the quality before starting to produce? If sampling is confirmed, we will follow the confirmed sample for mass producing; If need some amendments on sample, we will do a pre-production sample with all improvement and send you for approval again. | If the sample i received is bad, can i get another one for free? All our samples will be examined by our QC and well pack before sending, if it is damaged during shipping, we will resend other pieces by free. | ||
How do I make sure the product will come out as my expectation? Usually we do digital proofs by 2D/3D view for approval before sampling or producing, which shows outcome of finished product. | If I need some related accessories can you source them for us? Yes, we provide sourcing service for any related products and accessories, please just send us your details. | How do your company deal with the complains on the quality problem of received products? We are in this industry for more than 20 years. Highly quality and perfect service earn us great reputation. We will ask for some defect samples for analysis and provide you satisfactory compensation or replacement. |