1.  Q :   Are you a manufacturer or just a trading company ?

 

A : We are a leAding dehumidifier manufacturer IN CHINA ,not just only trading company. So  have more  advantages on production fast  arrangement,  quality guaranteed, fast shipment.  We help clients save more costs and incease profits by coopeartion directly with us.

 

2.  Q:   How long the production will take?

 

A:   Normal models for samples use,  delivery  in 7 working days  payment. Big order qty, Lead time in 25 working day can be guaranteed after received payment.

 

3.  Q:   How long for the shipment to desination port?

 

A:   Loading sea port in Shanghai, usually  about 10days to southeast countries , about     35days , to Eruope about 25-30days to North-america,south-america , if you want to know the exaclty days to your destination, pls  contact me by click here

 

4.  Q:  What shipping way suggestion ? by sea or by air ?

 

A:  we advise shipment by sea , it is more economic on delivery cost . How much the sea freight, pls click here. if  want to ship by air , the  freight is high. fees including  chemical testing and magnetic inspection for machines.  totally about  300USD for each model.

 

5.  Q:  What's the Payment way acceptable?

 

A:   T/T. L/C,Westernal union,  E-checking, Mastercard, VISA. ect.

 

6.  Q:  How to  place  orders on line?

 

A:  Discuss product details ---- Negotiate ----  Trade assurrance order---- confirm the order---- payment arrange ---  Proudction---- Shipment by our forwarder--- Order finished---- follow shipment  --- Notify the ETA  ---- Clients clearance goods-after services.

 

7.  Q:  How liong warranty  ?

 

A:  All our proudcts  12 months warranty, if problems bring from manufacturing defects during the warranty time, factory supply  the spare parts for fee.

 

 8. Q:  Can be possible to extend the warranty time to 24 months.

 

A:   Yes , if  want  extend warranty to 24 months, can discussion and negotiation.

 

9.  Q:  Do you have MOQ requirments?

  

A:    One pcs is acceptable.

 

10. Q:  How much for the deposits?

 

A:   Cargo value ≤ 3,000USD ,   100% payment transfer.

      Cargo value >5,000USD ,   30% as deposit,  the balance before shipment.