Q1: Can we use our own design? A: Yes, we will customize it according to your demands. After you send the picture of design, we will make drawings for you till you confirm it. Q2: How can get a quote? A: Please kindly send your staircase drawings, then we can understand your staircase size better, and arrange to send you a quote timely. Q3: What shipping method will adopt? A: We ship out the door by sea, to the port closest to you. Or using your own agent is acceptable. Q4: What's the production time? A: We will start to make the production after we get deposit. Normally, it needs around 40 to 50 days for producing. Q5: What's the payment way and payment terms? A: Usually we use T/T, You can also through Alibaba website to pay it. 50% deposit before production and balance must be paid before shipping.