Q1. What kind of payment terms are accepted?A: Paid on Alibaba or T/T(Telegraphic Transfer) to our bank account.
Q2. When can the goods be delivered after order is placed?
A: Production takes around 25 days, we will arrange delivery soon after full payment received.
Q3. How long the shipment will take?
A: Delivery time depends on the destination, please consult us before you place order.
Q4. How is your Quality Control
A: Before the order to be confirmed, we would check the material and color of leather/fabric by sample which should be strictly the same as mass production.
We will be tracing the different phase of production from the beginning.
Every product quality checked before packing.
Before delivery,we will show u some photos for your reference .We will do our best to help clients when problem occurred.
Q5. How is your After Sales Service?
A: Shipment and sample quality tracking includes lifetime
Any small problem happening in our furniture will be solved at the most prompt time.
We always offer relative technical support, quick response, all your inquire will be replied within 24 hours.
Q6. How can I get quotation and make order?
A: Just simply send inquiry/send message us on WhatsApp/make call to let us know which items you have interest in and we will prepare detail quotation for you. Proforma invoice will be issued once order is confirmed and production will be started once deposit received.