1: Can I have a sample order?
Yes, we welcome sample order to test and check quality.free samples are offered but the freight cost
2:What’s your MOQ?
MOQ is 100 sets for each item,2,000 sets for total order.
3: What are your trade terms?
Payment term: TT, 30% deposit before production, 70% balance before shipment.
FOB Qingdao.
4: What is the lead time?
Samples need 7working days, mass products need 45 days.
5: How do you ship the goods and how long does it take arrive?
We usually ship by DHL, UPS, FedEx or TNT for sample. Air and sea ship is acceptable. It usually needs 7 days to arrive except sea
ship.
6: How to precede the order if I have logo to print and own color box?
Firstly, we will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation. If
mockup is ok, finally we will go to mass production.
For color box: firstly you can send your drawing or we help you to draw and provide color boxes pictures for you to choose; And
next we confirm with the box supplier and they will give us final drawing.
Thirdly, we send you final drawing for you to check and then print it out. We will send color boxes to you for final confirmation
and then begin mass production.
7:How can I know your products' quality?
We can send you free samples ,semi-metallic,less-metallic,ceramic.All our production is same with samples.
8:What will you deal with when the product have quality problem?
We try our best to avoid this problem ,once happen we will make up the eaqual quantity to you with free cost.
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