1. For all your inquires about us or our products, we will reply you in detail within 12 hours.

2. We have engineers who has the experience of 20 years to help you solve all the problems of technical.

3. We have sales who have engage in brake pads about 8 years to help you custom-made the sales solution.

4. We have a good translation, enthusiastic sales and service who can speak fluently in English language.

5. We offer OEM services. Can print your own logo on product , can customize the retail box packing and

other things. 

Q1: Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2:What's your MOQ?

MOQ is 100 sets for each item,2,000 sets for total order.

Q3: What are your trade terms?
Payment term: TT, 30% deposit before production, 70% balance before shipment.
FOB Qingdao.

Q4: What is the lead time?
Samples need 7working days, mass products need 45 days.

Q5: How do you ship the goods and how long does it take arrive?
We usually ship by DHL, UPS, FedEx or TNT for sample. Air and sea ship is acceptable. It usually needs 7 days to arrive except sea ship.

Q6: How to precede the order if I have logo to print and own color box?
Firstly, we will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation. If mockup is ok, finally we will go to mass production.

For color box: firstly you can send your drawing or we help you to draw and provide color boxes pictures for you to choose; And next we confirm with the box supplier and they will give us final drawing.

Thirdly, we send you final drawing for you to check and then print it out. We will send color boxes to you for final confirmation and then begin mass production.

Q7. Do you test all your goods before delivery?
Yes, we have 100% test before delivery.

Q8: How do you make our business long-term and good relationship?
1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.