1. Can you accept OEM ?

    Yes, we can develop POS frames as you request.

2. How can I get the touch POS terminal sample to check quality?

    After price confirmation, you can order POS samples to check quality. 

3. How long is your Lead Time ?   

   We have stock in black for each style. Sample is 1 days.

   Bulk production is 3-15 days according to quantity and color request. 

4. Is there cheap shipping cost to import to our country?

    For small order, express will be best. And for bulk order, ship by sea way is best but more time.

    For urgent orders, we suggest via air to airport plus our ship partner send to your door.  

5. How long is the warranty period?

    Touch screen POS terminal warranty is one year.CPU ,main-board is 3 years.

6. Do you offer other relevant items?
   Yes, we do. We are offering barcode scanner, thermal receipt printer, magnetic card reader, data collector and POS system.

7. If the goods are damaged badly, who is responsible for it?
   We will be responsible for the damaged goods when it is damaged during transport, and we can exchange the new goods for you. 

8. How do I know that you have sent the products out?
   Once the products are sent out, a tracking number will be provided so that you can check where your goods at all times.

9. Can we get support if we have our own market position?

     Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you, to find the best solution for you.

10. Why does POS system not work properly in extreme temperatures?

    You can check whether the LVDS line connect correctly or not