1.Q:WHY SHOUKD I CHOOSE OSCAN?

   A:1) 9 Years Professional Experience in POS system industrial

      2) OSCAN with professional production and QC teams.

      3) We have CE,FCC,ISO9001,EMC and RoHS ect certification meet standard of different countries..

      4) We offer 24 hours after sale service to make you satisfied.

2.Q: Are you a factory or trading company? 
    A:We are a factory. We integrate R&D team, manufacture,quality control team, sale and after-sale service. 

3.Q:When will get the items after paid order?

    A:Usually the order be send out within 3-5 days after payment confirmed.

4.Q:Does your products is good for my business?

   A:Yes,becuase our products is in a high level quality, with unique degign, good price.

5.Q:How can I pay for the order?

   A:You can pay by bank transfer(T/T), Paypal, Westuion, trade assurane order in Alibaba.

6.Q:How to packing before shipment?

    A:Before sent out to international express,we will packing with carton box ,to protect the goods.

7.Q:What is your after-sale service? 
    A: Best service provided for our customers not only before sale service but whole life of the goods.

   -Warranty period:one year for whole machine. We will help solve it on line via Team Viewer with our engineer.

   -How to deal with warranty: If damaged by non_artificial,the buyer should pay the freight when sending the defect parts to the seller,and the seller should pay the freight when sending the replacements or repaired parts to the buyer.

8.Q: What is your MOQ?

    A: MOQ:1pcs.Any quantity is acceptable for your order. And the price is negotiable for large quantity. 

9.Q:Can you put our Logo on your product?

    A:Yes, Our one-stop service can be customized according to customer requirements OEM development design production and processing