Product parameters

The Process of making ice cream machine:

Prepare fresh fruits then pour the mixture onto the Ice pan.
Hand-blending the fruits, milk until it mixed well.
Evenly spread it on the pan for about 30 seconds to make it firm.

Once it's mixed and firm, roll up the ice cream into a cup and ENJOY ! 

  Container load & wooden box package

 1.Warranty

12 month for host machine, Lifelong Maintenance Service

2. Once the machine have any malfunction during the operation, how to do?

Please rest assure if you met such problem, because KES has a professional after-sale service team which can reach you immediately and solve the machine’s problem within 1-3 days.

3.If the machines broken during the shipment, how to do?

Generally there will be transportation insurance in the shipment, once there is any damage during the transportation, Grande will help you to solve the claims with the insurance companies to collect your money back in time.

 Q1. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance.

Q2. What is your terms of delivery?
A: EXW, FOB, CFR, CIF.

Q3. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.

Q4. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery

Q5. How long warranty?

We provideone-year warranty to make sure your machine runs consistently. We always offering lifelong services and provide spare parts for a long term,and repair main parts under right using for free in two years.