Q: Are your company a trading one or a factory? A: We are a factory over14-year experience. Q: After an order is placed, when to deliver? A: Generally about 15 days. If we have inventory, we can arrange to ship within 3-5 days. Please be aware that our production lead times depend on specific items and item quantities. Q: What about the product' services and quality? A: We have Pre-service, middle-service and after-sale service. Can provide video training to show you how to install & operate. We can also arrange engineer to train the operation of equipment to customer's company when you need. Core components almostly are from the import. Q: Our controller is self-developed, which is convenient to provide non-standard customization quickly